What to do if your flight is cancelled?
Most people view flight cancellations to be a massive hassle. Specifically, if it interferes with your work or vacation plans. Nothing is more frustrating than learning that you would only be able to enjoy two days on the Caribbean beach you had planned to visit. Or, all at once, learning that you’ll be cramming three essential meetings into one day. Mostly because the airline had to cancel your flight.
Before you even get to the airport, there are things you must do. Check in 24 hours before your flight. Download the airline’s app and check it frequently.
Have your vaccination cards ready with proof as well. Airlines will not let you board without this.
Keep in mind if you booked your ticket through another company besides the airline, you need to deal with the company directly, the airline will not help you.
If your flight is cancelled by the airline, you will either be accommodated on a later flight or, if you decide not to travel, you are entitled to a full refund under federal law. If the flight had multiple stops and is delayed for more than 3 hours, these provisions apply as well. The only exception is if the cancellation was due to unforeseen circumstances.
Can You get a refund if your flight was cancelled?
If your flight is cancelled, you are entitled to compensation under EU Regulation 261/2004. Nevertheless, similar to airline delays, a passenger must meet specific criteria to be eligible for financial compensation. When it relates to cancellations, things become a little more complicated, since the time you were notified of the cancellation has an impact on your admissibility. If your flight is cancelled, the following terms and restrictions apply:
- You are not allowed to receive compensation if you had been notified of the cancellation two weeks or more ahead of your departure.
- You are not eligible to compensation if you were notified of the cancellation between 7 and 14 days prior to your departure and were rescheduled on an alternate flight which does not leave 2+ hours sooner and reaches no later than 4 plus hours later than your initial reservation.
- If you were notified of the postponement with less than 7 days’ warning, and you came at least two hours later than scheduled, you are qualified for compensation. (This is the most typical scenario.)
Your flight was cancelled due to the coronavirus?
Then you have the right to a refund on your ticket or reservation! The coronavirus epidemic has had a significant impact on the aviation industry. This certainly has implications for air traffic and carriers, but it is now more important than ever to protect the rights of flying passengers. The European Commission has decided that in the case of a flight cancellation, customers must be given the option of getting travel vouchers or having their ticket expenses reimbursed.
What are my rights if a flight is cancelled due to the Coronavirus?
You are eligible to a full return of your airfare if your flight is halted due to the coronavirus. If a flight cancellation, European Regulation EC 261/2004 requires the airline to reimburse the entire amount of the ticket within seven days. Most carriers and travel agents now only give vouchers that may be used to reserve a future journey. This voucher strategy, however, is in violation of European law. Furthermore, coupons sometimes do not come with any guarantees. Passengers who have a trip coupon will forfeit their money if an airline goes bankrupt.
Therefore, you are not entitled to damages if your flight is cancelled due to the coronavirus epidemic. You are, nevertheless, entitled to a return policy for your ticket. The coronavirus outbreak is deemed an exceptional event; thus, the airline is not obligated to reimburse customers for flight cancellations.
It’s important to note that supplemental reimbursement is not anything like the claim to a refund of the ticket! Even if a coronavirus epidemic has occurred, airlines are required by law to reimburse the entire price within seven days of the cancelled flight.